[ Original Message ]

<meta charset="utf-8">

 HI , 

I haven't received my package for the order :<meta charset="utf-8">20230916-0000018.  I would like to get a refund because it's been too delayed.

Looking forward to hearing from you soon! 

Thanks, 

Hello.

This is Agnel.

I've inquired about the delivery to the agency.



It seems that I have notified you of the post office receipt due to the absence of the recipient.

Domestic Invoice No  : EG009290490KR 

After the period has elapsed, you can receive the product after checking whether the product is available at the post office using the EG number.

If the company also wants to check the whereabouts of the product and return it, you can get a refund when the product arrives. 

Please understand that if a refund is made due to your negligence, the refund will be made after excluding the shipping fee.

We'll check the whereabouts of the product and send you a reunion if there's anything special.

THANK YOU.